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CompTIA A+ Syllabus


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CompTIA - CompTIA A+ 220-801

PC Hardware

  • Configure and apply BIOS settings.
  • Differentiate between motherboard components, their purposes, and properties.
  • Compare and contrast RAM types and features.
  • Install and configure expansion cards.
  • Install and configure storage devices and use appropriate media.
  • Differentiate among various CPU types and features and select the appropriate cooling method.
  • Compare and contrast various connection interfaces and explain their purpose.
  • Install an appropriate power supply based on a given scenario.
  • Evaluate and select appropriate components for a custom configuration, to meet customer specifications or needs.
  • Given a scenario, evaluate types and features of display devices.
  • Identify connector types and associated cables.
  • Install and configure various peripheral devices.

Networking

  • Identify types of network cables and connectors.
  • Categorize characteristics of connectors and cabling.
  • Explain properties and characteristics of TCP/IP.
  • Explain common TCP and UDP ports, protocols, and their purpose.
  • Compare and contrast wireless networking standards and encryption types.
  • Install, configure, and deploy a SOHO wireless/wired router using appropriate settings.
  • Compare and contrast Internet connection types and features.
  • Identify various types of networks.
  • Compare and contrast network devices, their functions, and features.
  • Given a scenario, use appropriate networking tools.

Laptops

  • Install and configure laptop hardware and components.
  • Compare and contrast the components within the display of a laptop.
  • Compare and contrast laptop features.

Printers

  • Explain the differences between the various printer types and summarize the associated imaging process.
  • Given a scenario, install, and configure printers.
  • Given a scenario, perform printer maintenance.

Operational Procedures

  • Given a scenario, use appropriate safety procedures.
  • Explain environmental impacts and the purpose of environmental controls.
  • Given a scenario, demonstrate proper communication and professionalism.
  • Explain the fundamentals of dealing with prohibited content/activity.

CompTIA - CompTIA A+ 220-802

Operating Systems

  • Compare and contrast the features and requirements of various Microsoft Operating Systems.
  • Given a scenario, install, and configure the operating system using the most appropriate method.
  • Given a scenario, use appropriate command line tools.
  • Given a scenario, use appropriate operating system features and tools.
  • Given a scenario, use Control Panel utilities
  • Setup and configure Windows networking on a client/desktop.
  • Setup and configure Windows networking on a client/desktop.
  • Explain the differences among basic OS security settings.
  • Explain the basics of client-side virtualization.

Security

  • Apply and use common prevention methods.
  • Compare and contrast common security threats.
  • Implement security best practices to secure a workstation.
  • Given a scenario, use the appropriate data destruction/disposal method.
  • Given a scenario, secure a SOHO wireless network.
  • Given a scenario, secure a SOHO wired network.

Mobile Devices

  • Explain the basic features of mobile operating systems.
  • Establish basic network connectivity and configure email.
  • Compare and contrast methods for securing mobile devices.
  • Compare and contrast hardware differences in regards to tablets and laptops.
  • Execute and configure mobile device synchronization.

Troubleshooting

  • Given a scenario, explain the troubleshooting theory.
  • Given a scenario, troubleshoot common problems related to motherboards, RAM, CPU and power with appropriate tools.
  • Given a scenario, troubleshoot hard drives and RAID arrays with appropriate tools.
  • Given a scenario, troubleshoot common video and display issues.
  • Given a scenario, troubleshoot wired and wireless networks with appropriate tools.
  • Given a scenario, troubleshoot operating system problems with appropriate tools.
  • Given a scenario, troubleshoot common security issues with appropriate tools and best practices.
  • Given a scenario, troubleshoot, and repair common laptop issues while adhering to the appropriate procedures.
  • Given a scenario, troubleshoot printers with appropriate tools.


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