CUSTOMER SERVICE TRAINING

Large numbers of people are today deployed to attend to customers' queries, be it in retail, BPO, banking or other industries. However, maintaining service standards poses a challenge in view of the less-than-adequate skills of this large workforce. Yet, in today's scenario, service is the only differentiator. Unisoft's Customer service training empowers your employees with the necessary skills that help sustain customer service levels.

Our Customer service training bouquet consists of:

	Customer service
	Ideal for field sales representatives, counter sales staff, retail store sales executives
	On-the-job coaching
	Ideal for field sales representatives, counter sales staff, retail store sales executives
	Service excellence
	Ideal for the sales/ service management team